Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect the information sent to us voluntarily, through the Website interface (for example, when you fill out a form) or otherwise (for example, in an e-mail or regular mail). This information may include the following:

• First and last name
• E-mail
• Telephone
• Company name
• Postal address
• Any other information shared by an individual through the website, by email, by telephone, by video conference or by chat.

Information collected automatically

We collect certain information automatically when the Website is browsed, via tools such as log files or Google Analytics. This information may include the following:

• The IP address used to access the Website
• The configuration of the browser and operating system
• The configuration of the mobile device, when the Website is accessed via a mobile device
• Geographic location and location data
• The pages visited, the products viewed, the path followed on the Website
• Key words used during a search
• The date and time of the visit

Information on payments

We do not collect any information relating to payment cards. Payments made via the Website are processed directly by our service provider, which has sole access to payment card information.

Your on-line transactions are secured in accordance with the transmission standards used by our service provider, so that your transactions are routed and processed securely.

Information related to cookies

We use cookies in order to improve the performance of the Website and the user experience. Cookies are small files saved onto your hard drive by the server on which the Website is located or by third party servers (such as advertising servers) which make it possible to recognize a Website user and customize content. Certain cookies are automatically erased when a user closes their browser, while others remain indefinitely. You can usually control whether cookies are saved through the browser options. Certain Website functionalities may no longer be available if you disable cookies. For example, the use of the cookies is required to authenticate users for certain services offered through the Website.

Use of personal information

We use the information thus collected for the following purposes:

• Information / Promotional offers
• Contact / Correspondence

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact the person responsible for the protection of personal information:

• Contact: Jean-François Laplante, owner
• Email: info@alterationsdefilenaiguille.com
• Telephone: Coming soon

Permission to access

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.

This right will be exercised via the person responsible for the protection of personal information:

• Contact: Jean-François Laplante, owner
• Email: info@alterationsdefilenaiguille.com
• Telephone: Coming soon

Questions, requests or complaints

If you have any concerns, questions, requests or complaints about the Privacy Policy or the management of your personal information, please send them in writing or by telephone, to the Privacy Officer:

• Contact: Jean-François Laplante, owner
• Email: info@alterationsdefilenaiguille.com
• Telephone: Coming soon

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL Protocol
• Computer information backup
• Access management to authorized person
• Password
• Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

Privacy Policy updates

We may change the content of our websites and how we use cookies without notice and consequently our Privacy Policy may change from time to time in the future. We therefore encourage you to review them whenever you visit the website to stay informed of how we are processing personal information.